![]() ![]() They are compression springs and constantly holding them down-especially if you are foot heavy, like me-will reduce the play back and make the pedal lay flat and unable to respond. My suggestion find a manufacturer of springs in your area to get a supply of these springs as that is probably what goes the most. ![]() So if you switch the side springs for the center springs you will notice that the problem is solved. ![]() The ones on either side for the back and forward are okay. Because as a transcriber you are constantly holding down the center part of the footpedal, it compresses the two springs so that they don't have that give. So I opened up the bottom of the footpedal, and low and behold. I took a note from Tim above, about maybe the dirt inside however, I had moved and had only been using the new footpedal about 6 months and couldn't find my other one. ![]() I had the same problem but noticed it was happening with any software that I could use the footpedal on. I would really, really appreciate an urgent and full response to fix this or at least a work through to eliminate potential problems - and yes I have read all the guidance on your site for this pedal, checked and double checked! Thanks in advance.īelow are the Plug and play controller diagnostics for Express Scribe Transcription Software (Registered) v 6.00 (Windows 10.0) as at 14th June last night. I note there are lots of users who use this foot pedal with Express Scribe Pro who have had similar issues going back over five years. I work professionally as a transcriber so before I order another foot pedal I want to check if there are any known software conflicts that could cause this kind of issue. Have checked set up, Windows 10 Power Management, Device troubleshooting etc, etc. I've just spent £20 upgrading to the latest version of Express Scribe 6.0 in case that was an issue but the same thing happens. It works fine for a couple of minutes then cuts out. OK - so my Infinity IN-USB-2 foot pedal which worked fine since 2014 with Express Scribe Pro has for the last few months been intermittently 'dropping out'. ![]()
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February 2023
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